Return and Refund Policy

---

In the unlikely event that you are dissatisfied with your purchase please feel free to return your goods within 21 days of the purchase date for a full exchange or refund. Any item (excluding food and underwear) can be returned to us for any reason provided it is returned in ‘showroom condition’, with its original packaging, tags and a valid receipt/delivery note.

It is your responsibility to ensure that the item is returned to us in a safe and secure manner, and in the event of a refund or exchange, in saleable condition (in original packaging and including all warranty, cards, manuals and accessories).

Customers are accountable for return shipping charges.

If you have received items that are faulty please contact us 0161 427 8543 (buyers are  responsible for returning  warranty items to us)  . Please include a covering letter describing the fault . Once the item arrives back to us,  you will receive an email notifying you about the progress. Faulty items are then forwarded onto the suppliers to confirm the warranty issue. Please be patient with us as we need to receive this confirmation from the suppliers before we can process your claim.

If required to return a faulty item please use recorded or sign for delivery, so that you have a tracking reference just in case!